1)Are you also a manufacturers' agent?
No; at EQUATORIALE we work exclusively in the interest of our
clients, who buy from a vast group of suppliers we select according
to the individual needs of the client.
We do not accept any form of payment or commission from our suppliers
prefer to pass on all the savings to the clients.
2)How much do you charge?
Our commission charges vary from 5% to 10% on the FOB value of
each order depending on:
a) the size of the orders or of the total budget available;
b) on the nature of the work;
c) whether quality checks on the goods are required. (For other
informations go to costs
3)Do you have your own catalogue or goods in-house
to see at any time?
No; three simple reasons make it impossible for us to print our
or keep goods in house:
a) we literally work with thousands of different suppliers and
more are added all the time covering all the different merchandise
fields we handle;
b) each supplier makes frequent changes, adding new products,
styles and prints or decorations;
c) we source or have products made to satisfy each customer's
different and specific needs.
4) How do we start doing business with EQUATORIALE?
Please read try
5) Is it worthwhile for us to import goods from Italy?
Please read why
buy in Italy.
6) Do we buy the goods directly from you?
No; you will buy the goods from the suppliers who will invoice
you directly. However, we will take care of all the follow
up work activities and make sure that all relevant documents
are issued correctly and correspond to the quality and quantity
of the goods you ordered.
7) Will we have to pay for the samples and their shipping cost? You only pay if you decide not to make
the order. Otherwise the cost of the samples will be deducted
from the first order that follows.