After your buying trip to Italy is over, our work at Equatoriale goes on.
We offer complete follow-up services, organizing and expediting production, delivery consolidation, custom clearance, shipment and payment procedures of your goods. More specifically, this means:
- We instruct all your suppliers in writing as to how to process your sample dispatches and order deliveries down to the last detail.
- We keep daily contact with all your suppliers, to make sure they are complying correctly with the instructions and delivery deadlines.
- We update you constantly with progress reports on the status of the production, delivery and shipment of your goods.
- We swiftly reply to any question and request you might have.
- We coordinate with the forwarder to determine the most efficient, fastest and most cost-effective means of consolidation, shipment and delivery of each order.
- We make sure that your goods leave with all the documents needed to comply with your country's custom regulations in order to ensure quick and trouble-free custom clearance.